ChatGPT outage on May 3 — 102d 15h disruption
May 3, 03:30 PM → Aug 14, 07:00 AM · 102d 15h · medium
An incident affecting ChatGPT was detected due to an elevated volume of user reports. Users experienced disruptions to service functionality. The issue was resolved on August 14, 2026.
Impact
During the incident, users primarily reported slow or unresponsive service, accounting for 112 reports. Additionally, 18 reports indicated issues with AI API functionality, and 3 reports cited general API problems. No specific regional impact was recorded. A total of 133 user reports were received throughout the incident, with a peak of 14 reports in a 15-minute period.
Top reported issues
- Slow / unresponsive112
- AI API issues18
- API issues3
Incident timeline
- May 3, 03:30 PM
PulseWatch detected elevated report volume (medium severity)
- May 3, 03:53 PM
Status updated: possible issue
- May 3, 03:58 PM
Status updated: major issue
- May 3, 04:09 PM
Status updated: possible issue
- May 3, 04:14 PM
Status updated: major issue
- May 3, 04:38 PM
Status updated: possible issue
- May 3, 04:43 PM
Status updated: major issue
- May 3, 04:53 PM
Status updated: possible issue
- May 3, 04:58 PM
Status updated: major issue
- May 3, 05:08 PM
Status updated: possible issue
- Aug 14, 07:00 AM
Report volume returned to baseline — incident resolved
Official updates
- May 3, 03:30 PM
ChatGPT status page acknowledged the incident.
View official source - Aug 14, 07:00 AM
Slow / unresponsive clustered from 2 sources across 10 signals. Suppressed 9 redundant alerts and flagged flapping behavior.