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Auto-drafted postmortem

Verizon outage on April 29 — 106d 16h disruption

Apr 29, 02:53 PM → Aug 14, 07:00 AM · 106d 16h · medium

On April 29, 2026, Verizon Wireless experienced a localized increase in service disruption reports, detected by elevated user-report volume. User-submitted data from DownDetector indicated a surge in complaints starting around 10:53 AM ET. The incident was resolved on August 14, 2026.

Peak reports
3
in 15 min
Total reports
234
during the incident
Duration
106d 16h
tracked by PulseWatch

Impact

The incident was detected from elevated user-report volume, with a total of 234 reports submitted during the disruption. Affected customers primarily reported slow or unresponsive service and ISP outages. Users experienced connectivity issues and 'dead zones,' with reports originating from regions including the United States and the United Kingdom. Specific reports mentioned areas such as Florida (e.g., Zip 33076).

Top reported issues

  • Slow / unresponsive152
  • ISP outage82

Most affected regions

  • United States12
  • United Kingdom4

Incident timeline

  1. Apr 29, 02:53 PM

    PulseWatch detected elevated report volume (medium severity)

  2. May 1, 09:00 PM

    Peak of 12 reports in 15 minutes (baseline 1.3)

  3. Aug 14, 07:00 AM

    Report volume returned to baseline — incident resolved

Official updates

  1. Apr 29, 02:53 PM

    Verizon status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash