ChatGPT outage on May 2 103d 12h disruption
May 2, 06:13 PM → Aug 14, 07:00 AM · 103d 12h · high
ChatGPT experienced a service disruption, detected by an elevated volume of user reports. The incident began on May 2, 2026, and was resolved on August 14, 2026.
Impact
Users reported issues with ChatGPT functionality, leading to a total of 133 reports during the incident, with a peak of 14 reports in a 15-minute period. The primary reported issue types included slow or unresponsive service, as well as problems related to AI API and general API functionality. No specific regional impact was recorded during this period.
Top reported issues
- Slow / unresponsive112
- AI API issues18
- API issues3
Incident timeline
- May 2, 06:13 PM
PulseWatch detected elevated report volume (high severity)
- May 2, 06:43 PM
Status updated: major issue
- May 2, 06:53 PM
Status updated: possible issue
- May 2, 06:58 PM
Status updated: major issue
- May 2, 07:08 PM
Status updated: possible issue
- May 2, 07:13 PM
Status updated: major issue
- May 2, 07:23 PM
Status updated: possible issue
- May 2, 07:28 PM
Status updated: major issue
- May 2, 07:38 PM
Status updated: possible issue
- May 2, 07:43 PM
Status updated: major issue
- Aug 14, 07:00 AM
Report volume returned to baseline — incident resolved
Official updates
- May 2, 06:13 PM
ChatGPT status page acknowledged the incident.
View official source - Aug 14, 07:00 AM
Slow / unresponsive clustered from 2 sources across 10 signals. Suppressed 9 redundant alerts and flagged flapping behavior.