ChatGPT outage on May 2 — 103d 13h disruption
May 2, 05:00 PM → Aug 14, 07:00 AM · 103d 13h · medium
An incident affecting ChatGPT was detected on May 2, 2026, due to an elevated volume of user reports. Users may have experienced disruptions during this period. The issue was resolved on August 14, 2026.
Impact
The incident primarily manifested as users reporting slow or unresponsive service, accounting for 112 of the 133 total reports. Additionally, 18 reports cited AI API issues, and 3 reports indicated general API issues. While no specific regions were predominantly impacted, the elevated user-report volume across these categories indicated a widespread disruption to ChatGPT's functionality. The incident was detected by PulseWatch, a third-party outage monitoring platform, based on these user reports.
Top reported issues
- Slow / unresponsive112
- AI API issues18
- API issues3
Incident timeline
- May 2, 05:00 PM
PulseWatch detected elevated report volume (medium severity)
- May 2, 05:23 PM
Status updated: possible issue
- May 2, 05:28 PM
Status updated: major issue
- May 2, 05:38 PM
Status updated: possible issue
- May 2, 05:43 PM
Status updated: major issue
- May 2, 05:53 PM
Status updated: possible issue
- May 2, 05:58 PM
Status updated: major issue
- May 2, 06:08 PM
Status updated: possible issue
- May 2, 06:13 PM
Status updated: major issue
- May 2, 06:23 PM
Status updated: possible issue
- May 2, 06:28 PM
Status updated: major issue
- May 2, 06:38 PM
Status updated: possible issue
- Aug 14, 07:00 AM
Report volume returned to baseline — incident resolved
Official updates
- May 2, 05:00 PM
ChatGPT status page acknowledged the incident.
View official source - Aug 14, 07:00 AM
Slow / unresponsive clustered from 2 sources across 14 signals. Suppressed 13 redundant alerts and flagged flapping behavior.