ChatGPT outage on May 2 — 103d 11h disruption
May 2, 07:30 PM → Aug 14, 07:00 AM · 103d 11h · medium
An incident affecting ChatGPT was detected starting on May 2, 2026, due to an elevated volume of user reports. This disruption was resolved on August 14, 2026.
Impact
Users reported various issues with ChatGPT during the incident. The most frequently reported problems included slow or unresponsive service, accounting for 112 reports. Additionally, 18 reports cited AI API issues, and 3 reports mentioned general API issues. No specific top impacted regions were recorded during this period.
Top reported issues
- Slow / unresponsive112
- AI API issues18
- API issues3
Incident timeline
- May 2, 07:30 PM
PulseWatch detected elevated report volume (medium severity)
- May 2, 07:53 PM
Status updated: possible issue
- May 2, 07:58 PM
Status updated: major issue
- May 2, 08:08 PM
Status updated: possible issue
- May 2, 08:13 PM
Status updated: major issue
- May 2, 08:23 PM
Status updated: possible issue
- May 2, 08:28 PM
Status updated: major issue
- May 2, 08:38 PM
Status updated: possible issue
- May 2, 08:43 PM
Status updated: major issue
- May 2, 08:53 PM
Status updated: possible issue
- May 2, 08:58 PM
Status updated: major issue
- May 2, 09:08 PM
Status updated: possible issue
- Aug 14, 07:00 AM
Report volume returned to baseline — incident resolved
Official updates
- May 2, 07:30 PM
ChatGPT status page acknowledged the incident.
View official source - Aug 14, 07:00 AM
Slow / unresponsive clustered from 2 sources across 14 signals. Suppressed 13 redundant alerts and flagged flapping behavior.