ChatGPT outage on May 2 — 103d 10h disruption
May 2, 08:43 PM → Aug 14, 07:00 AM · 103d 10h · high
On May 2, 2026, ChatGPT experienced a service disruption, detected by an elevated volume of user reports. The incident was resolved on August 14, 2026.
Impact
Users reported experiencing issues with ChatGPT, primarily characterized by slow or unresponsive service. A total of 133 reports were received during the incident, with a peak of 14 reports within a 15-minute period. Specific issues reported included general slowness or unresponsiveness, as well as problems related to AI API and general API functionality. No specific regional impact was recorded.
Top reported issues
- Slow / unresponsive112
- AI API issues18
- API issues3
Incident timeline
- May 2, 08:43 PM
PulseWatch detected elevated report volume (high severity)
- May 2, 09:13 PM
Status updated: major issue
- May 2, 09:23 PM
Status updated: possible issue
- May 2, 09:28 PM
Status updated: major issue
- May 2, 09:38 PM
Status updated: possible issue
- May 2, 09:43 PM
Status updated: major issue
- May 2, 09:53 PM
Status updated: possible issue
- May 2, 09:58 PM
Status updated: major issue
- May 2, 10:08 PM
Status updated: possible issue
- May 2, 10:13 PM
Status updated: major issue
- Aug 14, 07:00 AM
Report volume returned to baseline — incident resolved
Official updates
- May 2, 08:43 PM
ChatGPT status page acknowledged the incident.
View official source - Aug 14, 07:00 AM
Slow / unresponsive clustered from 2 sources across 10 signals. Suppressed 9 redundant alerts and flagged flapping behavior.