MongoDB Atlas outage on May 3 — 102d 13h disruption
May 3, 05:14 PM → Aug 14, 07:00 AM · 102d 13h · high
On May 3, 2026, an incident affecting MongoDB Atlas was detected due to an elevated volume of user reports. The service experienced a high-severity disruption. The incident was resolved on August 14, 2026.
Impact
The incident was characterized by a significant increase in user-reported issues, with a peak of 26 reports within a 15-minute period. A total of 279 user reports were received throughout the duration of the incident. The most frequently reported issue types included "Website down" (248 reports), "API issues" (27 reports), and "Service disruption" (4 reports). No specific regional impact was recorded during this time.
Top reported issues
- Website down248
- API issues27
- Service disruption4
Incident timeline
- May 3, 05:14 PM
PulseWatch detected elevated report volume (high severity)
- May 4, 03:28 AM
Status updated: major issue
- Aug 14, 07:00 AM
Report volume returned to baseline — incident resolved
Official updates
- May 3, 05:14 PM
MongoDB Atlas status page acknowledged the incident.
View official source - Aug 14, 07:00 AM
Service disruption clustered from 2 sources across 26 signals. Suppressed 25 redundant alerts and flagged flapping behavior.