Claude outage on April 30 — 105d 17h disruption
Apr 30, 01:10 PM → Aug 14, 07:00 AM · 105d 17h · high
On April 30, 2026, the Claude service experienced an outage. This incident was detected due to an elevated volume of user reports. The service was fully resolved on August 14, 2026.
Impact
Users reported a range of issues affecting the Claude service. The incident was characterized by a total of 571 user reports, with a peak of 8 reports within a 15-minute period. The most frequently reported issues included slow or unresponsive service, website down reports, and various API-related problems, including specific AI API issues. No specific regional impact was recorded during this period.
Top reported issues
- Slow / unresponsive280
- Website down226
- API issues53
- AI API issues9
Incident timeline
- Apr 30, 01:10 PM
PulseWatch detected elevated report volume (high severity)
- May 1, 01:45 PM
Peak of 18 reports in 15 minutes (baseline 1.3)
- Aug 14, 07:00 AM
Report volume returned to baseline — incident resolved
Official updates
- Apr 30, 01:10 PM
Claude status page acknowledged the incident.
View official source - Aug 14, 07:00 AM
AI API issues clustered from 2 sources across 8 signals. Suppressed 7 redundant alerts and flagged flapping behavior.