ChatGPT outage on May 2 — 103d 8h disruption
May 2, 10:00 PM → Aug 14, 07:00 AM · 103d 8h · medium
A service disruption affecting ChatGPT was detected due to an elevated volume of user reports. The incident began on May 2, 2026, and was resolved on August 14, 2026.
Impact
Users experienced issues with ChatGPT, primarily reporting slow or unresponsive service. A total of 133 user reports were received during the incident, with a peak of 14 reports within a 15-minute period. The most frequently reported issue types included slow/unresponsive service, AI API issues, and general API issues. No specific regional impact was recorded.
Top reported issues
- Slow / unresponsive112
- AI API issues18
- API issues3
Incident timeline
- May 2, 10:00 PM
PulseWatch detected elevated report volume (medium severity)
- May 2, 10:23 PM
Status updated: possible issue
- May 2, 10:28 PM
Status updated: major issue
- May 2, 10:38 PM
Status updated: possible issue
- May 2, 10:43 PM
Status updated: major issue
- May 2, 10:53 PM
Status updated: possible issue
- May 2, 10:58 PM
Status updated: major issue
- May 2, 11:08 PM
Status updated: possible issue
- May 2, 11:13 PM
Status updated: major issue
- May 2, 11:23 PM
Status updated: possible issue
- May 2, 11:28 PM
Status updated: major issue
- May 2, 11:38 PM
Status updated: possible issue
- Aug 14, 07:00 AM
Report volume returned to baseline — incident resolved
Official updates
- May 2, 10:00 PM
ChatGPT status page acknowledged the incident.
View official source - Aug 14, 07:00 AM
Slow / unresponsive clustered from 2 sources across 14 signals. Suppressed 13 redundant alerts and flagged flapping behavior.