Netlify outage on May 3 — 102d 9h disruption
May 3, 09:24 PM → Aug 14, 07:00 AM · 102d 9h · medium
A service disruption affecting Netlify was detected on May 3, 2026, following an elevated volume of user reports. The incident impacted users for approximately 102 days and 9 hours. Service was fully restored on August 14, 2026.
Impact
The disruption was characterized by a significant increase in user reports, totaling 488 over the incident's duration, with a peak of 8 reports in a 15-minute period. The most frequently reported issues included websites being down, slow or unresponsive service, and API-related problems. While no specific regional impact was recorded, the incident was correlated across support forums, indicating a broad user impact across various service functionalities.
Top reported issues
- Website down310
- Slow / unresponsive151
- API issues18
- Cloud provider issues9
Incident timeline
- May 3, 09:24 PM
PulseWatch detected elevated report volume (medium severity)
- May 3, 09:53 PM
Status updated: possible issue
- May 3, 10:28 PM
Status updated: major issue
- May 3, 10:53 PM
Status updated: possible issue
- May 3, 11:28 PM
Status updated: major issue
- May 3, 11:48 PM
Status updated: possible issue
- May 5, 08:45 PM
Peak of 15 reports in 15 minutes (baseline 1.3)
- Aug 14, 07:00 AM
Report volume returned to baseline — incident resolved
Official updates
- May 3, 09:24 PM
Netlify status page acknowledged the incident.
View official source - Aug 14, 07:00 AM
Slow / unresponsive clustered from 2 sources across 5 signals. Suppressed 4 redundant alerts and flagged flapping behavior.