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OpenAI

Tracked by PulseWatch

Auto-drafted postmortem

OpenAI outage on May 1 — 104d 9h disruption

May 1, 09:44 PM → Aug 14, 07:00 AM · 104d 9h · high

On May 1, 2026, at 21:44 UTC, the OpenAI service experienced a period of slow and unresponsive performance. This incident was detected through automated monitoring signals. The issue was resolved on August 14, 2026, at 07:00 UTC.

Duration
104d 9h
tracked by PulseWatch

Impact

The OpenAI service experienced a high severity disruption lasting approximately 104 days and 9 hours. This incident was identified through automated monitoring and vendor status page updates. No user reports were collected for this incident, and therefore no data on specific affected regions or issue types is available. The impact was limited to the service's performance, as indicated by automated alerts.

Incident timeline

  1. May 1, 09:44 PM

    PulseWatch detected the incident from automated vendor and probe signals (high severity)

  2. May 1, 10:58 PM

    Status updated: possible issue

  3. Aug 14, 07:00 AM

    Signals cleared — incident resolved

Official updates

  1. May 1, 09:44 PM

    OpenAI status page acknowledged the incident.

    View official source
  2. Aug 14, 07:00 AM

    Slow / unresponsive clustered from 2 sources across 18 signals. Suppressed 17 redundant alerts and flagged flapping behavior.

Draft auto-generated by PulseWatch when the incident resolved. Based on the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash