ChatGPT outage on May 2 — 103d 7h disruption
May 2, 11:13 PM → Aug 14, 07:00 AM · 103d 7h · high
On May 2, 2026, ChatGPT experienced a service disruption. This incident was detected through an elevated volume of user reports. The service disruption was resolved on August 14, 2026.
Impact
Users reported experiencing issues with ChatGPT, primarily characterized by slow or unresponsive service. A significant number of reports also indicated problems with AI API functionality and general API issues. No specific top impacted regions were recorded during this incident. The disruption was identified by an elevated volume of user reports.
Top reported issues
- Slow / unresponsive112
- AI API issues18
- API issues3
Incident timeline
- May 2, 11:13 PM
PulseWatch detected elevated report volume (high severity)
- May 2, 11:43 PM
Status updated: major issue
- May 2, 11:53 PM
Status updated: possible issue
- May 2, 11:58 PM
Status updated: major issue
- May 3, 12:08 AM
Status updated: possible issue
- May 3, 12:13 AM
Status updated: major issue
- May 3, 12:23 AM
Status updated: possible issue
- May 3, 12:28 AM
Status updated: major issue
- May 3, 12:38 AM
Status updated: possible issue
- May 3, 12:43 AM
Status updated: major issue
- Aug 14, 07:00 AM
Report volume returned to baseline — incident resolved
Official updates
- May 2, 11:13 PM
ChatGPT status page acknowledged the incident.
View official source - Aug 14, 07:00 AM
Slow / unresponsive clustered from 2 sources across 10 signals. Suppressed 9 redundant alerts and flagged flapping behavior.