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Tracked by PulseWatch

Auto-drafted postmortem

ChatGPT outage on May 3  102d 12h disruption

May 3, 06:00 PM → Aug 14, 07:00 AM · 102d 12h · high

On May 3, 2026, a disruption to the ChatGPT service was detected through an elevated volume of user reports. Users may have experienced issues with the service during this period. The incident was resolved on August 14, 2026.

Peak reports
10
in 15 min
Total reports
133
during the incident
Duration
102d 12h
tracked by PulseWatch

Impact

During the incident, users reported experiencing various issues with the ChatGPT service. The most frequently reported problems included slow or unresponsive behavior, accounting for 112 reports. Additionally, 18 reports cited AI API issues, and 3 reports mentioned general API issues. A total of 133 user reports were received during the disruption. No specific regional impact was recorded.

Top reported issues

  • Slow / unresponsive112
  • AI API issues18
  • API issues3

Incident timeline

  1. May 3, 06:00 PM

    PulseWatch detected elevated report volume (high severity)

  2. May 3, 06:23 PM

    Status updated: possible issue

  3. May 3, 06:28 PM

    Status updated: major issue

  4. May 3, 06:38 PM

    Status updated: possible issue

  5. May 3, 06:43 PM

    Status updated: major issue

  6. May 3, 06:53 PM

    Status updated: possible issue

  7. May 3, 06:58 PM

    Status updated: major issue

  8. May 3, 07:03 PM

    Status updated: possible issue

  9. May 3, 07:08 PM

    Status updated: major issue

  10. Aug 14, 07:00 AM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 3, 06:00 PM

    ChatGPT status page acknowledged the incident.

    View official source
  2. Aug 14, 07:00 AM

    Slow / unresponsive clustered from 2 sources across 10 signals. Suppressed 9 redundant alerts and flagged flapping behavior.

Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash