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OpenAI

Tracked by PulseWatch

Auto-drafted postmortem

OpenAI outage on May 1 — 104d 7h disruption

May 1, 11:00 PM → Aug 14, 07:00 AM · 104d 7h · high

On May 1, 2026, OpenAI experienced a service disruption. This incident, characterized by slow and unresponsive alerts, was detected by automated monitoring systems. The issue was resolved on August 14, 2026.

Duration
104d 7h
tracked by PulseWatch

Impact

During the 104-day, 7-hour high-severity incident affecting OpenAI, users may have experienced slow or unresponsive service. This disruption was identified through automated signals, including the vendor's status page and synthetic probes. No user-reported data was collected for this incident, meaning there is no information regarding specific features, regions, or issue types reported by users.

Incident timeline

  1. May 1, 11:00 PM

    PulseWatch detected the incident from automated vendor and probe signals (high severity)

  2. May 1, 11:23 PM

    Status updated: possible issue

  3. Aug 14, 07:00 AM

    Signals cleared — incident resolved

Official updates

  1. May 1, 11:00 PM

    OpenAI status page acknowledged the incident.

    View official source
  2. Aug 14, 07:00 AM

    Slow / unresponsive clustered from 2 sources across 10 signals. Suppressed 9 redundant alerts and flagged flapping behavior.

Draft auto-generated by PulseWatch when the incident resolved. Based on the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash