PulseWatch manages 5 data types including abuse signals. Helps you organize, track, and share your work in 1 place for teams and solo users.

ChatGPT outage on May 3 ","summary": "On May 3, ChatGPT experienced a service disruption. This incident was detected from an elevated volume of user reports. The service disruption was resolved on August 14.","impactDescription": "Users reported experiencing issues with ChatGPT, leading to a total of 133 reports during the incident. The most frequently reported issue types included slow or unresponsive service, accounting for 112 reports. Additionally, users reported 18 instances of AI API issues and 3 instances of general API issues. No specific regional impact was recorded during this period."}103d 6h disruption

Auto-drafted postmortem

ChatGPT outage on May 3 ","summary": "On May 3, ChatGPT experienced a service disruption. This incident was detected from an elevated volume of user reports. The service disruption was resolved on August 14.","impactDescription": "Users reported experiencing issues with ChatGPT, leading to a total of 133 reports during the incident. The most frequently reported issue types included slow or unresponsive service, accounting for 112 reports. Additionally, users reported 18 instances of AI API issues and 3 instances of general API issues. No specific regional impact was recorded during this period."}103d 6h disruption

May 3, 12:30 AM → Aug 14, 07:00 AM · 103d 6h · medium

On May 3, ChatGPT experienced a service disruption. This incident was detected from an elevated volume of user reports. The service disruption was resolved on August 14.

Peak reports

in 15 min

Total reports

133

during the incident

Duration

103d 6h

tracked by PulseWatch

Impact

Users reported experiencing issues with ChatGPT, leading to a total of 133 reports during the incident. The most frequently reported issue types included slow or unresponsive service, accounting for 112 reports. Additionally, users reported 18 instances of AI API issues and 3 instances of general API issues. No specific regional impact was recorded during this period.

Top reported issues

Slow / unresponsive112
AI API issues18
API issues3

Incident timeline

May 3, 12:30 AM
PulseWatch detected elevated report volume (medium severity)
May 3, 12:53 AM
Status updated: possible issue
May 3, 12:58 AM
Status updated: major issue
May 3, 01:08 AM
Status updated: possible issue
May 3, 01:13 AM
Status updated: major issue
May 3, 01:23 AM
Status updated: possible issue
May 3, 01:28 AM
Status updated: major issue
May 3, 01:38 AM
Status updated: possible issue
May 3, 01:43 AM
Status updated: major issue
May 3, 01:53 AM
Status updated: possible issue
May 3, 01:58 AM
Status updated: major issue
May 3, 02:08 AM
Status updated: possible issue
Aug 14, 07:00 AM
Report volume returned to baseline — incident resolved

Official updates

May 3, 12:30 AM
ChatGPT status page acknowledged the incident.
View official source
Aug 14, 07:00 AM
Slow / unresponsive clustered from 2 sources across 14 signals. Suppressed 13 redundant alerts and flagged flapping behavior.