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Auto-drafted postmortem

OpenAI outage on May 2 — 104d 5h disruption

May 2, 01:56 AM → Aug 14, 07:00 AM · 104d 5h · high

On May 2, 2026, OpenAI experienced a high-severity service disruption. The incident was detected by automated monitoring systems. Service was fully restored on August 14, 2026.

Duration
104d 5h
tracked by PulseWatch

Impact

During the 104-day, 5-hour high-severity disruption, the OpenAI service experienced an outage. This incident was detected through automated signals, including the vendor's own status page and synthetic probes. No user-reported data, such as specific issue types or impacted regions, was collected for this incident. Therefore, the user-visible impact cannot be determined from user reports.

Incident timeline

  1. May 2, 01:56 AM

    PulseWatch detected the incident from automated vendor and probe signals (high severity)

  2. Aug 14, 07:00 AM

    Signals cleared — incident resolved

Official updates

  1. May 2, 01:56 AM

    OpenAI status page acknowledged the incident.

    View official source
  2. Aug 14, 07:00 AM

    API issues clustered from 2 sources across 10 signals. Suppressed 9 redundant alerts and flagged flapping behavior.

Draft auto-generated by PulseWatch when the incident resolved. Based on the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash