ChatGPT outage on May 3 103d 5h disruption
May 3, 01:43 AM → Aug 14, 07:00 AM · 103d 5h · high
ChatGPT experienced a high-severity service disruption, detected by PulseWatch due to an elevated volume of user reports. The incident began on May 3, 2026, and was resolved on August 14, 2026.
Impact
During the incident, PulseWatch recorded a total of 133 user reports, with a peak of 14 reports within a 15-minute period. The most frequently reported issues included slow or unresponsive service (112 reports), AI API issues (18 reports), and general API issues (3 reports). No specific top impacted regions were recorded during this period. The elevated user report volume indicated a significant impact on user experience.
Top reported issues
- Slow / unresponsive112
- AI API issues18
- API issues3
Incident timeline
- May 3, 01:43 AM
PulseWatch detected elevated report volume (high severity)
- May 3, 02:13 AM
Status updated: major issue
- May 3, 02:23 AM
Status updated: possible issue
- May 3, 02:28 AM
Status updated: major issue
- May 3, 02:38 AM
Status updated: possible issue
- May 3, 02:43 AM
Status updated: major issue
- May 3, 02:53 AM
Status updated: possible issue
- May 3, 02:58 AM
Status updated: major issue
- May 3, 03:08 AM
Status updated: possible issue
- May 3, 03:13 AM
Status updated: major issue
- Aug 14, 07:00 AM
Report volume returned to baseline — incident resolved
Official updates
- May 3, 01:43 AM
ChatGPT status page acknowledged the incident.
View official source - Aug 14, 07:00 AM
Slow / unresponsive clustered from 2 sources across 10 signals. Suppressed 9 redundant alerts and flagged flapping behavior.