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OpenAI

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Auto-drafted postmortem

OpenAI outage on May 2 — 103d 23h disruption

May 2, 07:45 AM → Aug 14, 07:00 AM · 103d 23h · medium

An incident affecting OpenAI services was detected by automated monitoring systems. The disruption began on May 2, 2026. Services were fully restored on August 14, 2026.

Duration
103d 23h
tracked by PulseWatch

Impact

During the incident, OpenAI services experienced a medium-severity disruption for approximately 103 days and 23 hours. This extended period of reduced service availability was identified through automated monitoring. No user-reported data, including specific impacted features or regions, was collected for this incident. The disruption was detected via automated signals, such as the vendor's status page and synthetic probes.

Incident timeline

  1. May 2, 07:45 AM

    PulseWatch detected the incident from automated vendor and probe signals (medium severity)

  2. May 2, 08:13 AM

    Status updated: possible issue

  3. Aug 14, 07:00 AM

    Signals cleared — incident resolved

Official updates

  1. May 2, 07:45 AM

    OpenAI status page acknowledged the incident.

    View official source
  2. Aug 14, 07:00 AM

    Slow / unresponsive clustered from 2 sources across 10 signals. Suppressed 9 redundant alerts and flagged flapping behavior.

Draft auto-generated by PulseWatch when the incident resolved. Based on the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash