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OpenAI

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Auto-drafted postmortem

OpenAI outage on May 2 — 104-day disruption

May 2, 05:15 AM → Aug 14, 07:00 AM · 104d 1h · medium

An incident affecting OpenAI services was detected through automated monitoring. The disruption began on May 2, 2026, and was resolved on August 14, 2026.

Duration
104d 1h
tracked by PulseWatch

Impact

A medium-severity incident affecting OpenAI services was detected, lasting approximately 104 days and 1 hour. This disruption was identified through automated signals, including the vendor's status page. No user-reported data was collected for this incident, and therefore, specific user-visible impacts such as affected features, regions, or issue types could not be determined from user reports.

Incident timeline

  1. May 2, 05:15 AM

    PulseWatch detected the incident from automated vendor and probe signals (medium severity)

  2. May 2, 05:43 AM

    Status updated: possible issue

  3. Aug 14, 07:00 AM

    Signals cleared — incident resolved

Official updates

  1. May 2, 05:15 AM

    OpenAI status page acknowledged the incident.

    View official source
  2. Aug 14, 07:00 AM

    Slow / unresponsive clustered from 2 sources across 14 signals. Suppressed 13 redundant alerts and flagged flapping behavior.

Draft auto-generated by PulseWatch when the incident resolved. Based on the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash