ChatGPT outage on May 3 — 102d 12h disruption
May 3, 06:50 PM → Aug 14, 07:00 AM · 102d 12h · medium
An incident affecting the ChatGPT service was detected due to an elevated volume of user reports. The issue began on May 3, 2026, at 18:50 UTC and was fully resolved on August 14, 2026, at 07:00 UTC.
Impact
Users experienced a medium-severity disruption to the ChatGPT service. The incident was characterized by 133 total user reports, with a peak of 11 reports within a 15-minute period. The primary reported issues included slow or unresponsive service, accounting for 112 reports, followed by AI API issues (18 reports) and general API issues (3 reports). No specific regional impact was recorded during this period.
Top reported issues
- Slow / unresponsive112
- AI API issues18
- API issues3
Incident timeline
- May 3, 06:50 PM
PulseWatch detected elevated report volume (medium severity)
- May 4, 12:23 AM
Status updated: possible issue
- May 4, 12:28 AM
Status updated: major issue
- May 4, 12:38 AM
Status updated: possible issue
- May 4, 01:28 AM
Status updated: major issue
- May 4, 01:38 AM
Status updated: possible issue
- May 4, 01:58 AM
Status updated: major issue
- May 4, 02:08 AM
Status updated: possible issue
- May 4, 02:28 AM
Status updated: major issue
- May 4, 02:38 AM
Status updated: possible issue
- May 4, 02:58 AM
Status updated: major issue
- May 4, 03:08 AM
Status updated: possible issue
- May 4, 03:28 AM
Status updated: major issue
- May 4, 03:53 AM
Status updated: possible issue
- May 4, 03:58 AM
Status updated: major issue
- May 4, 04:08 AM
Status updated: possible issue
- May 4, 04:28 AM
Status updated: major issue
- May 4, 04:38 AM
Status updated: possible issue
- May 4, 04:58 AM
Status updated: major issue
- May 4, 05:08 AM
Status updated: possible issue
- May 4, 05:28 AM
Status updated: major issue
- May 4, 05:38 AM
Status updated: possible issue
- May 4, 06:28 AM
Status updated: major issue
- May 4, 06:38 AM
Status updated: possible issue
- May 4, 06:58 AM
Status updated: major issue
- May 4, 07:08 AM
Status updated: possible issue
- May 4, 07:28 AM
Status updated: major issue
- May 4, 07:38 AM
Status updated: possible issue
- May 4, 07:58 AM
Status updated: major issue
- May 4, 08:08 AM
Status updated: possible issue
- May 4, 08:58 AM
Status updated: major issue
- May 4, 09:08 AM
Status updated: possible issue
- May 4, 09:28 AM
Status updated: major issue
- May 4, 09:38 AM
Status updated: possible issue
- Aug 14, 07:00 AM
Report volume returned to baseline — incident resolved
Official updates
- May 3, 06:50 PM
ChatGPT status page acknowledged the incident.
View official source - Aug 14, 07:00 AM
API issues clustered from 2 sources across 11 signals. Suppressed 10 redundant alerts and flagged flapping behavior.