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ChatGPT

Tracked by PulseWatch

Auto-drafted postmortem

ChatGPT outage on May 3 — 102d 22h disruption

May 3, 08:01 AM → Aug 14, 07:00 AM · 102d 22h · medium

On May 3, 2026, an outage affecting the ChatGPT service was detected due to an elevated volume of user reports. Users experienced disruptions to the service. The incident was resolved on August 14, 2026.

Peak reports
14
in 15 min
Total reports
133
during the incident
Duration
102d 22h
tracked by PulseWatch

Impact

Users primarily reported issues with the ChatGPT service being slow or unresponsive. A smaller number of reports indicated problems with AI API functionality and general API issues. No specific regional impact was recorded during this incident.

Top reported issues

  • Slow / unresponsive112
  • AI API issues18
  • API issues3

Incident timeline

  1. May 3, 08:01 AM

    PulseWatch detected elevated report volume (medium severity)

  2. May 3, 08:23 AM

    Status updated: possible issue

  3. May 3, 08:28 AM

    Status updated: major issue

  4. May 3, 08:38 AM

    Status updated: possible issue

  5. May 3, 08:43 AM

    Status updated: major issue

  6. May 3, 08:53 AM

    Status updated: possible issue

  7. May 3, 08:58 AM

    Status updated: major issue

  8. May 3, 09:08 AM

    Status updated: possible issue

  9. May 3, 09:13 AM

    Status updated: major issue

  10. May 3, 09:23 AM

    Status updated: possible issue

  11. May 3, 09:28 AM

    Status updated: major issue

  12. May 3, 09:38 AM

    Status updated: possible issue

  13. Aug 14, 07:00 AM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 3, 08:01 AM

    ChatGPT status page acknowledged the incident.

    View official source
  2. Aug 14, 07:00 AM

    Slow / unresponsive clustered from 2 sources across 14 signals. Suppressed 13 redundant alerts and flagged flapping behavior.

Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash