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Auto-drafted postmortem

OpenAI outage on May 3 102d 16h disruption

May 3, 02:45 PM → Aug 14, 07:00 AM · 102d 16h · medium

An outage affecting OpenAI services was detected on May 3, 2026. Automated monitoring systems identified a disruption in service availability. The incident was resolved on August 14, 2026.

Duration
102d 16h
tracked by PulseWatch

Impact

This incident involved a medium-severity disruption to OpenAI services, lasting approximately 102 days and 16 hours. The outage was detected through automated signals, including the vendor's status page and synthetic probes. No user-reported data was collected for this incident, and therefore no information regarding specific affected features, regions, or issue types is available from user reports.

Incident timeline

  1. May 3, 02:45 PM

    PulseWatch detected the incident from automated vendor and probe signals (medium severity)

  2. May 3, 03:13 PM

    Status updated: possible issue

  3. May 3, 03:28 PM

    Status updated: major issue

  4. May 3, 03:38 PM

    Status updated: possible issue

  5. Aug 14, 07:00 AM

    Signals cleared — incident resolved

Official updates

  1. May 3, 02:45 PM

    OpenAI status page acknowledged the incident.

    View official source
  2. Aug 14, 07:00 AM

    Slow / unresponsive clustered from 2 sources across 10 signals. Suppressed 9 redundant alerts and flagged flapping behavior.

Draft auto-generated by PulseWatch when the incident resolved. Based on the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash