ChatGPT outage on May 2 — 103d 16h disruption
May 2, 02:30 PM → Aug 14, 07:00 AM · 103d 16h · medium
On May 2, 2026, the ChatGPT service experienced an outage, detected through an elevated volume of user reports. The incident was resolved on August 14, 2026.
Impact
Users reported issues with the ChatGPT service, with a peak of 14 reports within a 15-minute period. A total of 133 user reports were received throughout the incident's duration. The most frequently reported issues included slow or unresponsive service, AI API issues, and general API issues. No specific regional impact was recorded during this period.
Top reported issues
- Slow / unresponsive112
- AI API issues18
- API issues3
Incident timeline
- May 2, 02:30 PM
PulseWatch detected elevated report volume (medium severity)
- May 2, 02:53 PM
Status updated: possible issue
- May 2, 02:58 PM
Status updated: major issue
- May 2, 03:08 PM
Status updated: possible issue
- May 2, 03:13 PM
Status updated: major issue
- May 2, 03:23 PM
Status updated: possible issue
- May 2, 03:28 PM
Status updated: major issue
- May 2, 03:38 PM
Status updated: possible issue
- May 2, 03:43 PM
Status updated: major issue
- May 2, 03:53 PM
Status updated: possible issue
- May 2, 03:58 PM
Status updated: major issue
- May 2, 04:08 PM
Status updated: possible issue
- Aug 14, 07:00 AM
Report volume returned to baseline — incident resolved
Official updates
- May 2, 02:30 PM
ChatGPT status page acknowledged the incident.
View official source - Aug 14, 07:00 AM
Slow / unresponsive clustered from 2 sources across 14 signals. Suppressed 13 redundant alerts and flagged flapping behavior.