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OpenAI

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Auto-drafted postmortem

OpenAI outage on May 2 103d 15h disruption

May 2, 03:00 PM → Aug 14, 07:00 AM · 103d 15h · medium

On May 2, 2026, OpenAI experienced a service disruption. The incident was detected by automated monitoring systems. Service was fully restored on August 14, 2026.

Duration
103d 15h
tracked by PulseWatch

Impact

During a medium-severity incident affecting OpenAI services for approximately 103 days and 15 hours, automated monitoring systems detected a disruption. The incident began on May 2, 2026, and was resolved on August 14, 2026. No user-reported data was collected for this incident, as detection was solely through automated signals.

Incident timeline

  1. May 2, 03:00 PM

    PulseWatch detected the incident from automated vendor and probe signals (medium severity)

  2. May 2, 03:23 PM

    Status updated: possible issue

  3. Aug 14, 07:00 AM

    Signals cleared — incident resolved

Official updates

  1. May 2, 03:00 PM

    OpenAI status page acknowledged the incident.

    View official source
  2. Aug 14, 07:00 AM

    Slow / unresponsive clustered from 2 sources across 10 signals. Suppressed 9 redundant alerts and flagged flapping behavior.

Draft auto-generated by PulseWatch when the incident resolved. Based on the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash