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OpenAI

Tracked by PulseWatch

Auto-drafted postmortem

OpenAI outage on May 2 — 103d 14h disruption

May 2, 04:15 PM → Aug 14, 07:00 AM · 103d 14h · medium

An incident affecting OpenAI services was detected on May 2, 2026. This issue resulted in a medium severity disruption. Services were fully restored on August 14, 2026.

Duration
103d 14h
tracked by PulseWatch

Impact

During the incident, OpenAI services experienced a medium severity disruption lasting approximately 103 days and 14 hours. This disruption was identified through automated monitoring and vendor status updates. No user-reported data was collected for this incident, and therefore, specific affected features, regions, or issue types based on user reports are not available.

Incident timeline

  1. May 2, 04:15 PM

    PulseWatch detected the incident from automated vendor and probe signals (medium severity)

  2. May 2, 04:43 PM

    Status updated: possible issue

  3. May 2, 05:38 PM

    Status updated: major issue

  4. May 2, 05:48 PM

    Status updated: possible issue

  5. Aug 14, 07:00 AM

    Signals cleared — incident resolved

Official updates

  1. May 2, 04:15 PM

    OpenAI status page acknowledged the incident.

    View official source
  2. Aug 14, 07:00 AM

    Slow / unresponsive clustered from 3 sources across 16 signals. Suppressed 15 redundant alerts and flagged flapping behavior.

Draft auto-generated by PulseWatch when the incident resolved. Based on the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash