Claude outage on April 30 106d 5h disruption
Apr 30, 01:20 AM → Aug 14, 07:00 AM · 106d 5h · high
On April 30, 2026, an incident affecting the Claude service was detected due to an elevated volume of user reports. Users experienced disruptions to the service. The incident was resolved on August 14, 2026.
Impact
During the incident, users reported various issues with the Claude service. The most frequently reported issues included slow or unresponsive service (312 reports) and the website being down (306 reports). Additionally, users reported API issues (62 reports) and AI API issues (21 reports). No specific top impacted regions were recorded during this period. The incident was detected by PulseWatch following an elevated volume of user reports.
Top reported issues
- Slow / unresponsive312
- Website down306
- API issues62
- AI API issues21
Incident timeline
- Apr 30, 01:20 AM
PulseWatch detected elevated report volume (high severity)
- May 1, 01:45 PM
Peak of 18 reports in 15 minutes (baseline 1.3)
- Aug 14, 07:00 AM
Report volume returned to baseline — incident resolved
Official updates
- Apr 30, 01:20 AM
Claude status page acknowledged the incident.
View official source - Aug 14, 07:00 AM
AI API issues clustered from 2 sources across 14 signals. Suppressed 13 redundant alerts and flagged flapping behavior.