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OpenAI

Tracked by PulseWatch

Auto-drafted postmortem

OpenAI outage on May 2 — 103d 12h disruption

May 2, 06:45 PM → Aug 14, 07:00 AM · 103d 12h · medium

An incident affecting OpenAI services was detected by automated monitoring systems. This medium-severity disruption lasted approximately 103 days and 12 hours. The issue was resolved on August 14, 2026.

Duration
103d 12h
tracked by PulseWatch

Impact

During the 103-day and 12-hour period of this medium-severity incident, OpenAI services experienced a disruption. This incident was identified through automated signals and monitoring platforms. No user-reported data was collected for this specific incident, therefore no information regarding affected features, regions, or specific issue types from user reports is available.

Incident timeline

  1. May 2, 06:45 PM

    PulseWatch detected the incident from automated vendor and probe signals (medium severity)

  2. May 2, 07:13 PM

    Status updated: major issue

  3. May 2, 07:18 PM

    Status updated: possible issue

  4. May 2, 07:23 PM

    Status updated: major issue

  5. May 2, 07:38 PM

    Status updated: possible issue

  6. May 2, 07:53 PM

    Status updated: major issue

  7. May 2, 08:03 PM

    Status updated: possible issue

  8. May 2, 08:08 PM

    Status updated: major issue

  9. May 2, 08:18 PM

    Status updated: possible issue

  10. Aug 14, 07:00 AM

    Signals cleared — incident resolved

Official updates

  1. May 2, 06:45 PM

    OpenAI status page acknowledged the incident.

    View official source
  2. Aug 14, 07:00 AM

    Slow / unresponsive clustered from 3 sources across 21 signals. Suppressed 20 redundant alerts and flagged flapping behavior.

Draft auto-generated by PulseWatch when the incident resolved. Based on the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash