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OpenAI

Tracked by PulseWatch

Auto-drafted postmortem

OpenAI outage on May 2 — 103d 10h disruption

May 2, 08:00 PM → Aug 14, 07:00 AM · 103d 10h · medium

An incident affecting OpenAI services was detected on May 2, 2026. This medium-severity disruption lasted approximately 103 days and 10 hours. Services were fully restored on August 14, 2026.

Duration
103d 10h
tracked by PulseWatch

Impact

During the incident, OpenAI services experienced a medium-severity disruption for approximately 103 days and 10 hours. This extended period of reduced availability or functionality was detected through automated monitoring signals, including the vendor's own status page. No user-report data was collected for this incident, therefore specific user-reported issues, affected regions, or feature types are not available.

Incident timeline

  1. May 2, 08:00 PM

    PulseWatch detected the incident from automated vendor and probe signals (medium severity)

  2. May 2, 08:23 PM

    Status updated: major issue

  3. May 2, 08:33 PM

    Status updated: possible issue

  4. May 2, 08:38 PM

    Status updated: major issue

  5. May 2, 08:53 PM

    Status updated: possible issue

  6. Aug 14, 07:00 AM

    Signals cleared — incident resolved

Official updates

  1. May 2, 08:00 PM

    OpenAI status page acknowledged the incident.

    View official source
  2. Aug 14, 07:00 AM

    Slow / unresponsive clustered from 2 sources across 10 signals. Suppressed 9 redundant alerts and flagged flapping behavior.

Draft auto-generated by PulseWatch when the incident resolved. Based on the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash