ChatGPT outage on May 3 — 102d 14h disruption
May 3, 04:46 PM → Aug 14, 07:00 AM · 102d 14h · high
On May 3, 2026, ChatGPT experienced a service disruption. This incident was detected due to an elevated volume of user reports. The service was fully restored on August 14, 2026.
Impact
Users reported a high severity disruption to ChatGPT services. The primary issues reported by users included slow or unresponsive service, as well as problems with AI API functionality. A smaller number of reports also indicated general API issues. No specific regional impact was recorded during this incident.
Top reported issues
- Slow / unresponsive112
- AI API issues18
- API issues3
Incident timeline
- May 3, 04:46 PM
PulseWatch detected elevated report volume (high severity)
- May 3, 05:13 PM
Status updated: major issue
- May 3, 05:23 PM
Status updated: possible issue
- May 3, 05:28 PM
Status updated: major issue
- May 3, 05:38 PM
Status updated: possible issue
- May 3, 05:43 PM
Status updated: major issue
- May 3, 05:53 PM
Status updated: possible issue
- May 3, 05:58 PM
Status updated: major issue
- May 3, 06:08 PM
Status updated: possible issue
- May 3, 06:13 PM
Status updated: major issue
- Aug 14, 07:00 AM
Report volume returned to baseline — incident resolved
Official updates
- May 3, 04:46 PM
ChatGPT status page acknowledged the incident.
View official source - Aug 14, 07:00 AM
Slow / unresponsive clustered from 2 sources across 10 signals. Suppressed 9 redundant alerts and flagged flapping behavior.