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OpenAI

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Auto-drafted postmortem

OpenAI outage on May 2 — 103d 9h disruption

May 2, 09:15 PM → Aug 14, 07:00 AM · 103d 9h · medium

An incident affecting OpenAI services was detected by automated monitoring systems. The disruption began on May 2, 2026, and was resolved on August 14, 2026.

Duration
103d 9h
tracked by PulseWatch

Impact

During the 103-day, 9-hour period from May 2, 2026, to August 14, 2026, OpenAI services experienced a medium-severity disruption. This incident was identified through automated signals, including the vendor's own status page and synthetic probes. No user-reported data was collected for this incident.

Incident timeline

  1. May 2, 09:15 PM

    PulseWatch detected the incident from automated vendor and probe signals (medium severity)

  2. May 2, 09:43 PM

    Status updated: possible issue

  3. Aug 14, 07:00 AM

    Signals cleared — incident resolved

Official updates

  1. May 2, 09:15 PM

    OpenAI status page acknowledged the incident.

    View official source
  2. Aug 14, 07:00 AM

    Slow / unresponsive clustered from 2 sources across 10 signals. Suppressed 9 redundant alerts and flagged flapping behavior.

Draft auto-generated by PulseWatch when the incident resolved. Based on the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash