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Auto-drafted postmortem

Verizon outage on April 29 — 106d 16h disruption

Apr 29, 02:53 PM → Aug 14, 07:00 AM · 106d 16h · medium

On April 29, 2026, Verizon experienced localized service disruptions, detected by an elevated volume of user reports. The incident primarily affected specific areas and services. Services were fully restored on August 14, 2026.

Peak reports
3
in 15 min
Total reports
234
during the incident
Duration
106d 16h
tracked by PulseWatch

Impact

Users reported a total of 234 incidents during the disruption. The most frequently reported issues included slow or unresponsive service and ISP outages. Impacted regions primarily included the United States and the United Kingdom. Specifically, Fios internet customers in parts of New York City, such as Astoria and Midtown, reported persistent outages, while some wireless users observed their devices entering 'SOS mode'.

Top reported issues

  • Slow / unresponsive152
  • ISP outage82

Most affected regions

  • United States12
  • United Kingdom4

Incident timeline

  1. Apr 29, 02:53 PM

    PulseWatch detected elevated report volume (medium severity)

  2. May 1, 09:00 PM

    Peak of 12 reports in 15 minutes (baseline 1.3)

  3. Aug 14, 07:00 AM

    Report volume returned to baseline — incident resolved

Official updates

  1. Apr 29, 02:53 PM

    Verizon status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash