OpenAI outage on May 2 — 103d 7h disruption
May 2, 11:45 PM → Aug 14, 07:00 AM · 103d 7h · medium
On May 2, 2026, OpenAI experienced a service disruption. This incident was detected by automated monitoring systems. Service was fully restored on August 14, 2026.
Impact
This medium-severity incident affected OpenAI services for a duration of 103 days and 7 hours. The disruption was detected through automated signals, including the vendor's status page and synthetic probes. No user reports were collected for this incident, and therefore no data on affected regions or specific issue types is available.
Incident timeline
- May 2, 11:45 PM
PulseWatch detected the incident from automated vendor and probe signals (medium severity)
- May 3, 12:13 AM
Status updated: major issue
- May 3, 12:18 AM
Status updated: possible issue
- May 3, 12:23 AM
Status updated: major issue
- May 3, 12:33 AM
Status updated: possible issue
- May 3, 12:38 AM
Status updated: major issue
- May 3, 12:48 AM
Status updated: possible issue
- May 3, 12:53 AM
Status updated: major issue
- May 3, 01:03 AM
Status updated: possible issue
- May 3, 01:08 AM
Status updated: major issue
- May 3, 01:18 AM
Status updated: possible issue
- Aug 14, 07:00 AM
Signals cleared — incident resolved
Official updates
- May 2, 11:45 PM
OpenAI status page acknowledged the incident.
View official source - Aug 14, 07:00 AM
Slow / unresponsive clustered from 3 sources across 20 signals. Suppressed 19 redundant alerts and flagged flapping behavior.