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OpenAI

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Auto-drafted postmortem

OpenAI outage on May 1 — 104d 10h disruption

May 1, 08:30 PM → Aug 14, 07:00 AM · 104d 10h · high

On May 1, 2026, the OpenAI service experienced a period of high severity disruption. This incident was detected by automated monitoring systems. The service was fully restored on August 14, 2026.

Duration
104d 10h
tracked by PulseWatch

Impact

The OpenAI service experienced a high severity disruption lasting 104 days and 10 hours. This incident was identified through automated monitoring and vendor status page alerts. No user-reported data was collected for this incident, therefore specific user-visible impacts such as affected features, regions, or issue types could not be determined from user reports.

Incident timeline

  1. May 1, 08:30 PM

    PulseWatch detected the incident from automated vendor and probe signals (high severity)

  2. Aug 14, 07:00 AM

    Signals cleared — incident resolved

Official updates

  1. May 1, 08:30 PM

    OpenAI status page acknowledged the incident.

    View official source
  2. Aug 14, 07:00 AM

    Slow / unresponsive clustered from 3 sources across 19 signals. Suppressed 18 redundant alerts and flagged flapping behavior.

Draft auto-generated by PulseWatch when the incident resolved. Based on the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash