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Tracked by PulseWatch

Auto-drafted postmortem

Verizon outage on May 1 — 104d 10h disruption

May 1, 08:55 PM → Aug 14, 07:00 AM · 104d 10h · high

On May 1, 2026, an incident affecting Verizon services was detected due to an elevated volume of user reports. The incident was resolved on August 14, 2026.

Peak reports
4
in 15 min
Total reports
201
during the incident
Duration
104d 10h
tracked by PulseWatch

Impact

Users reported experiencing issues primarily categorized as slow/unresponsive service and ISP outages. A total of 201 reports were received during the incident period. The most impacted regions included the United States and the United Kingdom. These reports indicated a disruption to service availability and performance for affected users.

Top reported issues

  • Slow / unresponsive152
  • ISP outage49

Most affected regions

  • United States12
  • United Kingdom4

Incident timeline

  1. May 1, 08:55 PM

    PulseWatch detected elevated report volume (high severity)

  2. May 1, 09:00 PM

    Peak of 12 reports in 15 minutes (baseline 1.3)

  3. Aug 14, 07:00 AM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 1, 08:55 PM

    Verizon status page acknowledged the incident.

    View official source
  2. Aug 14, 07:00 AM

    ISP outage clustered from 2 sources across 4 signals. Suppressed 3 redundant alerts.

Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash