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OpenAI

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Auto-drafted postmortem

OpenAI outage on May 2 — 104d 5h disruption

May 2, 01:30 AM → Aug 14, 07:00 AM · 104d 5h · high

An incident affecting OpenAI services was detected, characterized by slow or unresponsive behavior. This disruption began on May 2, 2026, and was resolved on August 14, 2026.

Duration
104d 5h
tracked by PulseWatch

Impact

During this high-severity incident, OpenAI services experienced a disruption lasting approximately 104 days and 5 hours. The service exhibited slow or unresponsive behavior during this period. No user-reported data was collected for this incident, and therefore, no specific user-reported issue types or affected regions were recorded.

Incident timeline

  1. May 2, 01:30 AM

    PulseWatch detected the incident from automated vendor and probe signals (high severity)

  2. Aug 14, 07:00 AM

    Signals cleared — incident resolved

Official updates

  1. May 2, 01:30 AM

    OpenAI status page acknowledged the incident.

    View official source
  2. Aug 14, 07:00 AM

    Slow / unresponsive clustered from 2 sources across 18 signals. Suppressed 17 redundant alerts and flagged flapping behavior.

Draft auto-generated by PulseWatch when the incident resolved. Based on the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash