MongoDB Atlas outage on May 2 — 104d 1h disruption
May 2, 05:28 AM → Aug 14, 07:00 AM · 104d 1h · high
An incident affecting MongoDB Atlas was detected due to an elevated volume of user reports. The disruption began on May 2, 2026, at 05:28 UTC. The service was fully restored on August 14, 2026, at 07:00 UTC.
Impact
Users experienced a high severity disruption to MongoDB Atlas, detected through an elevated volume of user reports. A total of 325 reports were received during the incident, with a peak of 14 reports in a 15-minute period. The most frequently reported issues included "Website down" (282 reports), "API issues" (36 reports), and "Service disruption" (7 reports). No specific regional impact was recorded during this period.
Top reported issues
- Website down282
- API issues36
- Service disruption7
Incident timeline
- May 2, 05:28 AM
PulseWatch detected elevated report volume (high severity)
- May 3, 11:28 AM
Status updated: possible issue
- May 3, 05:38 PM
Status updated: major issue
- Aug 14, 07:00 AM
Report volume returned to baseline — incident resolved
Official updates
- May 2, 05:28 AM
MongoDB Atlas status page acknowledged the incident.
View official source