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OpenAI

Tracked by PulseWatch

Auto-drafted postmortem

OpenAI outage on May 3 — 102d 12h disruption

May 3, 06:30 PM → Aug 14, 07:00 AM · 102d 12h · medium

On May 3, 2026, OpenAI experienced a service disruption. The incident was detected through automated signals from the vendor's status page and synthetic probes. Service was fully restored on August 14, 2026.

Duration
102d 12h
tracked by PulseWatch

Impact

A medium-severity service disruption affected OpenAI for approximately 102 days and 12 hours, starting on May 3, 2026, and resolving on August 14, 2026. This incident was detected solely through automated monitoring signals. No user-reported data, such as affected regions or specific issue types, was collected for this incident.

Incident timeline

  1. May 3, 06:30 PM

    PulseWatch detected the incident from automated vendor and probe signals (medium severity)

  2. May 3, 06:53 PM

    Status updated: possible issue

  3. May 3, 07:08 PM

    Status updated: major issue

  4. May 3, 07:18 PM

    Status updated: possible issue

  5. May 3, 07:23 PM

    Status updated: major issue

  6. May 3, 07:33 PM

    Status updated: possible issue

  7. May 3, 07:38 PM

    Status updated: major issue

  8. May 3, 07:48 PM

    Status updated: possible issue

  9. May 3, 07:53 PM

    Status updated: major issue

  10. May 3, 08:08 PM

    Status updated: possible issue

  11. Aug 14, 07:00 AM

    Signals cleared — incident resolved

Official updates

  1. May 3, 06:30 PM

    OpenAI status page acknowledged the incident.

    View official source
  2. Aug 14, 07:00 AM

    Slow / unresponsive clustered from 2 sources across 18 signals. Suppressed 17 redundant alerts and flagged flapping behavior.

Draft auto-generated by PulseWatch when the incident resolved. Based on the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash