ChatGPT outage on May 3 — 103d 3h disruption
May 3, 03:00 AM → Aug 14, 07:00 AM · 103d 3h · medium
An incident affecting ChatGPT was detected from elevated user-report volume, starting on May 3, 2026. The incident was resolved on August 14, 2026, after a disruption lasting approximately 103 days and 3 hours.
Impact
During the incident, users reported a variety of issues, with the most frequent being slow or unresponsive service, accounting for 112 reports. There were also 18 reports related to AI API issues and 3 reports concerning general API issues. In total, 133 user reports were received. No specific top impacted regions were recorded during this period.
Top reported issues
- Slow / unresponsive112
- AI API issues18
- API issues3
Incident timeline
- May 3, 03:00 AM
PulseWatch detected elevated report volume (medium severity)
- May 3, 03:23 AM
Status updated: possible issue
- May 3, 03:28 AM
Status updated: major issue
- May 3, 03:38 AM
Status updated: possible issue
- May 3, 03:43 AM
Status updated: major issue
- May 3, 03:53 AM
Status updated: possible issue
- May 3, 03:58 AM
Status updated: major issue
- May 3, 04:08 AM
Status updated: possible issue
- May 3, 04:13 AM
Status updated: major issue
- May 3, 04:23 AM
Status updated: possible issue
- May 3, 04:28 AM
Status updated: major issue
- May 3, 04:38 AM
Status updated: possible issue
- Aug 14, 07:00 AM
Report volume returned to baseline — incident resolved
Official updates
- May 3, 03:00 AM
ChatGPT status page acknowledged the incident.
View official source - Aug 14, 07:00 AM
Slow / unresponsive clustered from 2 sources across 10 signals. Suppressed 9 redundant alerts and flagged flapping behavior.