ChatGPT outage on May 2 — 103d 23h disruption
May 2, 07:01 AM → Aug 14, 07:00 AM · 103d 23h · medium
A service disruption affecting ChatGPT was detected on May 2, 2026, due to an elevated volume of user reports. The incident was correlated across official/vendor signals. Service functionality was fully restored on August 14, 2026.
Impact
The incident was detected through an elevated volume of user reports, with a peak of 10 reports within a 15-minute period and a total of 133 reports received during the disruption. Users primarily reported issues related to the service being slow or unresponsive, accounting for 112 reports. Additionally, 18 reports cited AI API issues, and 3 reports mentioned general API issues. No specific top impacted regions were recorded during this period.
Top reported issues
- Slow / unresponsive112
- AI API issues18
- API issues3
Incident timeline
- May 2, 07:01 AM
PulseWatch detected elevated report volume (medium severity)
- May 2, 07:23 AM
Status updated: possible issue
- May 2, 07:28 AM
Status updated: major issue
- May 2, 07:38 AM
Status updated: possible issue
- May 2, 07:43 AM
Status updated: major issue
- May 2, 07:53 AM
Status updated: possible issue
- May 2, 07:58 AM
Status updated: major issue
- May 2, 08:08 AM
Status updated: possible issue
- May 2, 08:13 AM
Status updated: major issue
- May 2, 08:23 AM
Status updated: possible issue
- May 2, 08:28 AM
Status updated: major issue
- May 2, 08:38 AM
Status updated: possible issue
- Aug 14, 07:00 AM
Report volume returned to baseline — incident resolved
Official updates
- May 2, 07:01 AM
ChatGPT status page acknowledged the incident.
View official source - Aug 14, 07:00 AM
Slow / unresponsive clustered from 2 sources across 10 signals. Suppressed 9 redundant alerts and flagged flapping behavior.
- Aug 14, 07:00 AM
Root cause: Transient performance degradation with flapping behavior.