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OpenAI

Tracked by PulseWatch

Auto-drafted postmortem

OpenAI outage on May 2 — 103d 8h disruption

May 2, 10:30 PM → Aug 14, 07:00 AM · 103d 8h · high

OpenAI experienced a high-severity service disruption. This incident was detected through automated monitoring signals, including the vendor's status page and synthetic probes. The disruption began on May 2, 2026, and was resolved on August 14, 2026.

Duration
103d 8h
tracked by PulseWatch

Impact

A high-severity service disruption affected OpenAI for approximately 103 days and 8 hours. This extended period of unavailability was identified through automated systems. No user-reported data was collected for this incident, meaning there is no information regarding specific features, regions, or issue types that users may have encountered.

Incident timeline

  1. May 2, 10:30 PM

    PulseWatch detected the incident from automated vendor and probe signals (high severity)

  2. May 2, 10:53 PM

    Status updated: possible issue

  3. May 2, 11:38 PM

    Status updated: major issue

  4. May 2, 11:48 PM

    Status updated: possible issue

  5. May 2, 11:53 PM

    Status updated: major issue

  6. May 3, 12:03 AM

    Status updated: possible issue

  7. May 3, 12:08 AM

    Status updated: major issue

  8. Aug 14, 07:00 AM

    Signals cleared — incident resolved

Official updates

  1. May 2, 10:30 PM

    OpenAI status page acknowledged the incident.

    View official source
  2. Aug 14, 07:00 AM

    Slow / unresponsive clustered from 2 sources across 18 signals. Suppressed 17 redundant alerts and flagged flapping behavior.

Draft auto-generated by PulseWatch when the incident resolved. Based on the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash