ChatGPT outage on May 2 — 104d 1h disruption
May 2, 05:45 AM → Aug 14, 07:00 AM · 104d 1h · high
On May 2, 2026, an incident affecting ChatGPT was detected due to an elevated volume of user reports. The service disruption was resolved on August 14, 2026.
Impact
Users reported experiencing issues with ChatGPT, primarily characterized by slow or unresponsive service. A significant number of reports also indicated problems with AI API functionality and general API issues. While no specific regional impact was recorded, these issues were observed across the user base. The incident was detected through an elevated volume of user-submitted reports.
Top reported issues
- Slow / unresponsive112
- AI API issues18
- API issues3
Incident timeline
- May 2, 05:45 AM
PulseWatch detected elevated report volume (high severity)
- May 2, 06:13 AM
Status updated: major issue
- May 2, 06:23 AM
Status updated: possible issue
- May 2, 06:28 AM
Status updated: major issue
- May 2, 06:38 AM
Status updated: possible issue
- May 2, 06:43 AM
Status updated: major issue
- May 2, 06:53 AM
Status updated: possible issue
- May 2, 06:58 AM
Status updated: major issue
- May 2, 07:08 AM
Status updated: possible issue
- May 2, 07:13 AM
Status updated: major issue
- Aug 14, 07:00 AM
Report volume returned to baseline — incident resolved
Official updates
- May 2, 05:45 AM
ChatGPT status page acknowledged the incident.
View official source - Aug 14, 07:00 AM
Slow / unresponsive clustered from 2 sources across 10 signals. Suppressed 9 redundant alerts and flagged flapping behavior.