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Auto-drafted postmortem

OpenAI outage on May 1 104d 8h disruption

May 1, 10:47 PM → Aug 14, 07:00 AM · 104d 8h · high

A high-severity service disruption affected OpenAI starting on May 1, 2026. This incident resulted in a prolonged period of unavailability for the service. The disruption was resolved on August 14, 2026.

Duration
104d 8h
tracked by PulseWatch

Impact

During the incident, OpenAI experienced a high-severity service disruption lasting approximately 104 days and 8 hours. This prolonged period of unavailability meant that the service was not operational. No user-reported data, including specific features affected, regional impact, or issue types, was collected or recorded for this incident. The disruption was detected through automated monitoring signals.

Incident timeline

  1. May 1, 10:47 PM

    PulseWatch detected the incident from automated vendor and probe signals (high severity)

  2. May 1, 11:08 PM

    Status updated: possible issue

  3. Aug 14, 07:00 AM

    Signals cleared — incident resolved

Official updates

  1. May 1, 10:47 PM

    OpenAI status page acknowledged the incident.

    View official source
  2. Aug 14, 07:00 AM

    Website down clustered from 2 sources across 22 signals. Suppressed 21 redundant alerts and flagged flapping behavior.

Draft auto-generated by PulseWatch when the incident resolved. Based on the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash