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OpenAI

Tracked by PulseWatch

Auto-drafted postmortem

OpenAI outage on May 3 — 103d 5h disruption

May 3, 01:00 AM → Aug 14, 07:00 AM · 103d 5h · high

An incident affecting OpenAI services was detected by automated monitoring systems. The disruption began on May 3, 2026. Services were fully restored on August 14, 2026.

Duration
103d 5h
tracked by PulseWatch

Impact

A high-severity incident affecting OpenAI services was observed for approximately 103 days and 5 hours. This disruption was identified through automated signals, including the vendor's status page and synthetic probes. No user-reported data, such as specific issue types or affected regions, was collected for this incident.

Incident timeline

  1. May 3, 01:00 AM

    PulseWatch detected the incident from automated vendor and probe signals (high severity)

  2. May 3, 01:23 AM

    Status updated: major issue

  3. May 3, 01:33 AM

    Status updated: possible issue

  4. May 3, 01:38 AM

    Status updated: major issue

  5. May 3, 01:48 AM

    Status updated: possible issue

  6. May 3, 01:53 AM

    Status updated: major issue

  7. May 3, 02:08 AM

    Status updated: possible issue

  8. May 3, 02:23 AM

    Status updated: major issue

  9. May 3, 02:33 AM

    Status updated: possible issue

  10. May 3, 02:38 AM

    Status updated: major issue

  11. Aug 14, 07:00 AM

    Signals cleared — incident resolved

Official updates

  1. May 3, 01:00 AM

    OpenAI status page acknowledged the incident.

    View official source
  2. Aug 14, 07:00 AM

    Slow / unresponsive clustered from 3 sources across 15 signals. Suppressed 14 redundant alerts and flagged flapping behavior.

Draft auto-generated by PulseWatch when the incident resolved. Based on the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash