Xendit outage on August 14 — 5h 47m disruption
Aug 14, 06:39 AM → Aug 14, 12:27 PM · 5h 47m · medium
Xendit experienced a service disruption on August 14, which was initially detected through user reports. The incident began at 06:39 UTC and was fully resolved by 12:27 UTC on the same day.
Impact
During the disruption, users primarily reported issues related to API functionality. A total of 88 user reports were received, with a peak of 4 reports within a 15-minute period. No specific regional impact was recorded during this incident. The disruption was correlated across official/vendor signals, confirming the widespread nature of the reported API issues.
Top reported issues
- API issues88
Incident timeline
- Aug 14, 06:39 AM
PulseWatch detected elevated report volume (medium severity)
- Aug 14, 06:45 AM
Peak of 4 reports in 15 minutes (baseline 1.3)
- Aug 14, 07:27 AM
Status updated: major issue
- Aug 14, 07:33 AM
Status updated: major issue
- Aug 14, 07:36 AM
Status updated: major issue
- Aug 14, 07:42 AM
Status updated: major issue
- Aug 14, 07:57 AM
Status updated: possible issue
- Aug 14, 08:03 AM
Status updated: major issue
- Aug 14, 08:06 AM
Status updated: possible issue
- Aug 14, 08:12 AM
Status updated: possible issue
- Aug 14, 08:24 AM
Status updated: major issue
- Aug 14, 08:29 AM
Status updated: possible issue
- Aug 14, 08:34 AM
Status updated: major issue
- Aug 14, 08:36 AM
Status updated: possible issue
- Aug 14, 08:42 AM
Status updated: possible issue
- Aug 14, 08:53 AM
Status updated: major issue
- Aug 14, 08:57 AM
Status updated: possible issue
- Aug 14, 09:03 AM
Status updated: major issue
- Aug 14, 09:06 AM
Status updated: possible issue
- Aug 14, 09:12 AM
Status updated: possible issue
- Aug 14, 09:23 AM
Status updated: major issue
- Aug 14, 09:27 AM
Status updated: possible issue
- Aug 14, 09:33 AM
Status updated: major issue
- Aug 14, 09:37 AM
Status updated: possible issue
- Aug 14, 09:42 AM
Status updated: possible issue
- Aug 14, 09:53 AM
Status updated: major issue
- Aug 14, 09:56 AM
Status updated: possible issue
- Aug 14, 10:03 AM
Status updated: major issue
- Aug 14, 10:06 AM
Status updated: possible issue
- Aug 14, 10:11 AM
Status updated: possible issue
- Aug 14, 10:23 AM
Status updated: major issue
- Aug 14, 10:26 AM
Status updated: possible issue
- Aug 14, 10:33 AM
Status updated: major issue
- Aug 14, 10:36 AM
Status updated: possible issue
- Aug 14, 10:41 AM
Status updated: possible issue
- Aug 14, 10:53 AM
Status updated: major issue
- Aug 14, 10:57 AM
Status updated: possible issue
- Aug 14, 11:03 AM
Status updated: major issue
- Aug 14, 11:07 AM
Status updated: possible issue
- Aug 14, 11:11 AM
Status updated: possible issue
- Aug 14, 11:23 AM
Status updated: major issue
- Aug 14, 11:26 AM
Status updated: possible issue
- Aug 14, 11:33 AM
Status updated: major issue
- Aug 14, 11:36 AM
Status updated: possible issue
- Aug 14, 11:41 AM
Status updated: possible issue
- Aug 14, 11:53 AM
Status updated: major issue
- Aug 14, 11:58 AM
Status updated: possible issue
- Aug 14, 12:04 PM
Status updated: major issue
- Aug 14, 12:06 PM
Status updated: possible issue
- Aug 14, 12:12 PM
Status updated: possible issue
- Aug 14, 12:27 PM
Report volume returned to baseline — incident resolved
Official updates
- Aug 14, 06:39 AM
Xendit status page acknowledged the incident.
View official source