GitHub outage on May 5 5h 32m disruption
May 5, 02:11 PM → May 5, 07:43 PM · 5h 32m · medium
On May 5, GitHub experienced a service disruption that was detected through user reports. The incident, which lasted 5 hours and 32 minutes, was resolved on May 5 at 19:43 UTC.
Impact
During the incident, users reported issues primarily related to the GitHub service being unavailable or performing slowly. A total of 234 user reports were received, with the most common issues being 'Website down' (118 reports) and 'Slow / unresponsive' (112 reports). A small number of 'Security issue' reports (4) were also noted. The disruption impacted general access and functionality for affected users.
Top reported issues
- Website down118
- Slow / unresponsive112
- Security issue4
Incident timeline
- May 5, 02:11 PM
PulseWatch detected elevated report volume (medium severity)
- May 5, 02:33 PM
Status updated: possible issue
- May 5, 02:38 PM
Status updated: major issue
- May 5, 02:43 PM
Status updated: major issue
- May 5, 02:48 PM
Status updated: major issue
- May 5, 02:53 PM
Status updated: major issue
- May 5, 02:58 PM
Status updated: major issue
- May 5, 03:03 PM
Status updated: possible issue
- May 5, 03:08 PM
Status updated: major issue
- May 5, 03:13 PM
Status updated: major issue
- May 5, 03:23 PM
Status updated: possible issue
- May 5, 03:28 PM
Status updated: possible issue
- May 5, 03:38 PM
Status updated: possible issue
- May 5, 05:15 PM
Peak of 19 reports in 15 minutes (baseline 2.0)
- May 5, 07:43 PM
Report volume returned to baseline — incident resolved
Official updates
- May 5, 02:11 PM
GitHub status page acknowledged the incident.
View official source