Skip to content
Back to NetlifyIncident Postmortem
Netlify logo

Netlify

Tracked by PulseWatch

Auto-drafted postmortem

Netlify outage on May 5 — 1h 4m disruption

May 5, 05:43 PM → May 5, 06:48 PM · 1h 4m · medium

On May 5, 2026, Netlify experienced a service disruption, which was detected through user reports. The incident began at 17:43 UTC and was resolved by 18:48 UTC on the same day.

Peak reports
8
in 15 min
Total reports
24
during the incident
Duration
1h 4m
tracked by PulseWatch

Impact

Users reported issues with Netlify services, primarily experiencing their websites being down. Other reported issues included general cloud provider issues and instances of slow or unresponsive service. A total of 24 user reports were received during the incident, with a peak of 8 reports within a 15-minute period. No specific top impacted regions were recorded during this event.

Top reported issues

  • Website down12
  • Cloud provider issues9
  • Slow / unresponsive3

Incident timeline

  1. May 5, 05:43 PM

    PulseWatch detected elevated report volume (medium severity)

  2. May 5, 05:45 PM

    Peak of 8 reports in 15 minutes (baseline 1.3)

  3. May 5, 06:08 PM

    Status updated: possible issue

  4. May 5, 06:13 PM

    Status updated: possible issue

  5. May 5, 06:23 PM

    Status updated: possible issue

  6. May 5, 06:28 PM

    Status updated: possible issue

  7. May 5, 06:48 PM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 5, 05:43 PM

    Netlify status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash