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Auto-drafted postmortem

Travis CI outage on May 5 — 1h 19m disruption

May 5, 05:28 PM → May 5, 06:48 PM · 1h 19m · medium

On May 5, 2026, Travis CI experienced a service disruption, which was detected through user reports. The incident began at 17:28 UTC and was resolved at 18:48 UTC, lasting 1 hour and 19 minutes.

Peak reports
13
in 15 min
Total reports
25
during the incident
Duration
1h 19m
tracked by PulseWatch

Impact

Users reported issues with Travis CI, leading to a total of 25 reports during the incident. The primary issue types reported were slow or unresponsive service, accounting for 16 reports, and API issues, with 9 reports. There were no specific top impacted regions recorded. The disruption was correlated across official and vendor signals, indicating a widespread impact on the service.

Top reported issues

  • Slow / unresponsive16
  • API issues9

Incident timeline

  1. May 5, 05:28 PM

    PulseWatch detected elevated report volume (medium severity)

  2. May 5, 05:30 PM

    Peak of 13 reports in 15 minutes (baseline 1.0)

  3. May 5, 05:38 PM

    Status updated: possible issue

  4. May 5, 05:43 PM

    Status updated: major issue

  5. May 5, 05:54 PM

    Status updated: possible issue

  6. May 5, 05:58 PM

    Status updated: possible issue

  7. May 5, 06:08 PM

    Status updated: possible issue

  8. May 5, 06:13 PM

    Status updated: possible issue

  9. May 5, 06:23 PM

    Status updated: possible issue

  10. May 5, 06:28 PM

    Status updated: possible issue

  11. May 5, 06:48 PM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 5, 05:28 PM

    Travis CI status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash