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CircleCI

Tracked by PulseWatch

Auto-drafted postmortem

CircleCI outage on May 5 — 1h 13m disruption

May 5, 05:34 PM → May 5, 06:48 PM · 1h 13m · medium

On May 5, 2026, CircleCI experienced a service disruption. This incident was detected through user reports and lasted approximately 1 hour and 13 minutes. The service was fully restored by 18:48 UTC.

Peak reports
13
in 15 min
Total reports
29
during the incident
Duration
1h 13m
tracked by PulseWatch

Impact

During the incident, users reported various issues with the CircleCI service. The most frequently reported problems included slow or unresponsive behavior, accounting for 18 reports, and API-related issues, with 9 reports. Additionally, 2 reports indicated the website was down. No specific regional impact was recorded during this period.

Top reported issues

  • Slow / unresponsive18
  • API issues9
  • Website down2

Incident timeline

  1. May 5, 05:34 PM

    PulseWatch detected elevated report volume (medium severity)

  2. May 5, 05:38 PM

    Status updated: possible issue

  3. May 5, 05:43 PM

    Status updated: major issue

  4. May 5, 05:45 PM

    Peak of 4 reports in 15 minutes (baseline 1.0)

  5. May 5, 05:54 PM

    Status updated: possible issue

  6. May 5, 05:58 PM

    Status updated: possible issue

  7. May 5, 06:08 PM

    Status updated: possible issue

  8. May 5, 06:13 PM

    Status updated: possible issue

  9. May 5, 06:23 PM

    Status updated: possible issue

  10. May 5, 06:28 PM

    Status updated: possible issue

  11. May 5, 06:48 PM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 5, 05:34 PM

    CircleCI status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash