Snowflake outage on May 5 — 1h 3m disruption
May 5, 03:15 PM → May 5, 04:19 PM · 1h 3m · high
On May 5, 2026, Snowflake experienced a service disruption that was detected by user reports. The incident began at approximately 15:15 UTC and was resolved at 16:19 UTC.
Impact
During the incident, users reported issues primarily related to the Snowflake service being unavailable or unresponsive. The most common issue reported was 'Website down,' accounting for 40 reports, followed by 'Slow / unresponsive' issues, with 4 reports. This disruption was detected through 44 user reports, with a peak of 8 reports within a 15-minute period. No specific top impacted regions were recorded during this time.
Top reported issues
- Website down40
- Slow / unresponsive4
Incident timeline
- May 5, 03:15 PM
PulseWatch detected elevated report volume (high severity)
- May 5, 03:30 PM
Peak of 12 reports in 15 minutes (baseline 1.3)
- May 5, 04:08 PM
Status updated: major issue
- May 5, 04:13 PM
Status updated: major issue
- May 5, 04:19 PM
Report volume returned to baseline — incident resolved
Official updates
- May 5, 03:15 PM
Snowflake status page acknowledged the incident.
View official source