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Tracked by PulseWatch

Auto-drafted postmortem

Cursor outage on May 4 — 1h 13m disruption

May 4, 11:49 PM → May 5, 01:03 AM · 1h 13m · high

On May 4, 2026, Cursor experienced a service disruption that was detected through user reports. The incident was classified as high severity. Service was fully restored on May 5, 2026, at 01:03 UTC.

Peak reports
10
in 15 min
Total reports
24
during the incident
Duration
1h 13m
tracked by PulseWatch

Impact

During the incident, users reported issues primarily categorized as 'Slow / unresponsive' and 'Website down'. A total of 24 user reports were received, with a peak of 10 reports within a 15-minute period. While no specific top impacted regions were recorded, these reports indicated a widespread impact on service availability and performance for affected users.

Top reported issues

  • Slow / unresponsive12
  • Website down12

Incident timeline

  1. May 4, 11:49 PM

    PulseWatch detected elevated report volume (high severity)

  2. May 4, 11:53 PM

    Status updated: possible issue

  3. May 4, 11:58 PM

    Status updated: possible issue

  4. May 5, 12:00 AM

    Peak of 8 reports in 15 minutes (baseline 1.3)

  5. May 5, 12:03 AM

    Status updated: possible issue

  6. May 5, 12:08 AM

    Status updated: major issue

  7. May 5, 12:13 AM

    Status updated: major issue

  8. May 5, 12:18 AM

    Status updated: possible issue

  9. May 5, 12:23 AM

    Status updated: major issue

  10. May 5, 12:28 AM

    Status updated: major issue

  11. May 5, 12:33 AM

    Status updated: possible issue

  12. May 5, 12:38 AM

    Status updated: major issue

  13. May 5, 12:43 AM

    Status updated: major issue

  14. May 5, 01:03 AM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 4, 11:49 PM

    Cursor status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash